Shipping & Tracking

If you have any questions regarding the status of your shipment, click here to Track Order or contact us at 1 888-766-8784 or email us at

Hawaii | Alaska | Puerto Rico | Virgin Islands

We regret that we are unable to ship items to Hawaii, Alaska, Puerto Rico or Virgin Islands

Returns & Refund Policy

At ORS, we strive for complete satisfaction of our products; however, we do not accept returns or exchanges.

Damaged Products

If damage occurs to your product during shipment, contact us at 1 888-766-8784 or email us at Please provide your order number and email address.

Only online purchases from are accepted for returns.

Refunds are processed within 3-5 business days, you will receive the credit within a 3-7 business days, depending on your card issuer’s policies. Business days are Monday to Friday, excluding federal holidays.


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